Upinion

Upinion amplifies the voices of people in crisis situations by gathering instant insights and stories from affected populations and sharing these with the relevant stakeholders. Upinion builds panels in crisis areas around the world using mobile technology and social media. They have continuous real-time conversations with people living in these hard-to-reach areas.

Their technology allows for conversations via the same messaging apps that they use to communicate with their families and friends. Upinion listens, gathers stories, and learns about community needs. Then, they analyze this information and share the insights with NGOs and the people themselves.

Upinion began as a technology company in market research before realizing they could solve a bigger problem. They decided to put their technology and methodology in the hands of those who need it the most. As a result, Upinion’s team is a mixture of technology, research, and consultancy specialists. All team members have one focus: helping NGOs to get in touch with the people they want to help.

Upinion ensures that communities impacted by crises have a voice and influence in decision-making processes. Upinion’s approach lies in their Digital Engagement Platform, that allows for community engagement and accountability (CEA) at all stages of the humanitarian program cycle, i.e. during the emergency assessments, planning the response, during implementation and evaluating and learning from the response.

Upinion tackles a variety of themes that occasionally intersect, but each one addresses a unique distinct inequality in humanitarian action. Some of these themes include:

Accountability to communities
Refugee rights
Digital space for civil society
Monitoring needs and building community relations
Innovation

Connect with Upinion for:

A demo of their Digital Engagement Platform for your project needs
To learn about the needs of local communities
For publications and resources of communities in crisis situations